Learning approach
The Programme is delivered over the course of 12 months, one module of 2-3 hours per week with breaks after each stream, through our global online learning platform. A core element of the programme is case-based training that enables participants to understand and evaluate options at critical decision points in the digital transformation process.
The course balances webinars, case studies, lectures from decision makers and experts, interactions with digital solutions providers, and group work. The national context is incorporated throughout the programme as participants undertake self-evaluation of the digital maturity level in their national revenue administration in discussion with peers and faculty.
The programme is based on Problem Based Learning (PBL) and is a participant centred pedagogy in which participants learn about a subject through the experience of solving an open ended problem found in trigger material.
A comprehensive framework for transformational leadership
The Programme builds a firm foundation for leading organisational change and harnessing the opportunities unleashed by digital transformation. You will explore how innovative, established firms and startups are redefining industries and reinventing themselves to succeed in the digital era. At the end of the Programme, you will understand the range of technology solutions in today’s marketplace as well as how to manage external stakeholders and the internal change management process.
Modular format
The Programme is structures around five integrated streams presented over 12 months through comprehensive distance-learning lectures:
- Stream I Data Architecture
- Data Architecture
- Organisation
- Data
- Strategy and assessment
- Stream II Digital Solutions
- Practical applications and tools
- Practical applications
- Managing IT projects
- ICT strategy
- Stream III Business Process Reengineering
- Registration, lodgment, reporting, and payment
- Support functions
- Arrears collection, audit, and investigation
- Stream IV Digital Transformation Strategy
- Digital Transformation Strategies
- Digital Maturity Assessment
- Stream V Change Management
- People and organisation
- Management and planning
- Project management
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