Course resources

Data acquisition and approaches

By the Danish Tax Administration and EY

POSTPONED

Data Cleaning

By SAS Institute

POSTPONED

Open standards, data and code

By: Digital Impact and Governance Initiative and Federal Tax Service of Russia

Key components of an ICT strategy

By: Danish Tax Administration

Using the Digital Maturity assessment to inform the Transformation Strategy

By: World Bank, Asian Development Bank, and VIA University College

Upgrading human resources

By: TBD

Formulating an ICT procurement and contract approach

By: World Bank

Establishing an appropriate data governance architecture

By Australian Taxation Office

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Improving Data Quality

By SAS Institute and Australian Taxation Office

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Acquiring third-party data

By Inland Revenue Authority of Singapore

Download slide deck 1, slide deck 2, slide deck 3

Data analytics and visualization

By SAS institute and IRAS

E-payment

By Canada Revenue Authority 

Managing taxpayer registration and deregistration

Download: Slide deck 1 - Slide deck 2

Designing e-filing systems

By: National Tax Service of Korea

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Managing arrears collection

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Conducting Tax Audits and Monitoring Tax Payers

By: Federal Tax Service of Russia

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Learning from National Digital Transformation Cases

By: Danish Tax Administration and National Tax Agency of Japan, U.S. Internal Revenue Service. Federal Tax Service of Russia

Learning from National Digital Transformation Cases

By: Danish Tax Administration and National Tax Agency of Japan, U.S. Internal Revenue Service. Federal Tax Service of Russia

Building ownership among management and staff

By: U.S. Internal Revenue Services

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Managing the change process

By: VIA University College and U.S. Internal Revenue Service

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